The real business behind the visit
See the work.
Know what to expect.
A boiler installation, an illustration of fault-finding work, and a customer’s experience of arranging a repair.
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Installation work
The whole job needs a clear scope.
A boiler replacement can involve the cylinder, controls, pipework and commissioning—not just a new box on the wall. The quote should explain the complete proposed work for your home.
Every home needs its own assessment. Your quotation will set out the equipment and work proposed for your system.
Discuss a replacement or installationCustomer experiences
In their own words.
Communication★★★★★
“Great communication from the very beginning and even on the day of the appointment, I knew exactly when he was arriving.”
Care in the home★★★★★
“I found Lee very professional, punctual and tidy. He even wore overshoes to keep my carpets clean.”
Servicing & controls★★★★★
“I found him to be very thorough, professional and approachable. I would definitely use his service again.”
Repair work
Investigate before replacing parts.
The useful outcome of a repair visit is an explanation of the findings and the next step—not an unexplained list of parts. Additional work is quoted for your decision.
See how a repair visit works
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Keep it straightforward