Smell gas?
If you smell gas, open windows, don't use electrical switches, leave the property and call the National Gas Emergency Service on 0800 111 999. This is a free 24/7 service.
Common Breakdown Symptoms
If you're experiencing any of these, book a repair or message me and I'll get back to you as soon as possible:
What Happens When You Book
Book online or message me
Describe the issue and I'll get back to you to arrange the earliest available slot.
I arrive within your time slot
You'll get a 2-hour arrival window and a tracking link when I'm on my way. No guessing when I'll turn up.
Diagnosis first
I'll find the fault, explain what's wrong in plain English, and tell you the cost to fix it, before starting any work.
Repair and test
Once you're happy to go ahead, I'll carry out the repair and fully test the system before I leave.
When can I get to you?
I work Monday to Friday, 8am-5pm. I'll arrange the earliest available appointment based on my schedule.
I'm not a 24/7 emergency service. If you message me outside working hours (evenings or weekends), I'll get back to you as soon as I can. If you smell gas, always call the National Gas Emergency Service on 0800 111 999, they operate 24/7.
Not sure if it needs a callout?
Check out my boiler troubleshooting guide, which covers the most common issues and some simple checks you can try yourself before booking. If your boiler is showing an error code, see common error codes by brand. If the guide doesn't help, book a repair and I'll take it from there.